Solutions for IT Service Management

Connect IT assets with the services that depend on them

Track hardware, software, licenses, and shared resources in Jira, with asset context connected to your IT service workflows
tools for ITSM

Bring asset context into IT service management

Give IT and service teams a clearer view of the assets behind requests, users, licenses, and day-to-day operations

Connected asset context

Link assets to Jira work items and JSM workflows so teams have the information they need in one place

Full lifecycle control

Track assets from procurement to disposal, including assignment, booking, loans, custody, & maintenance

Clearer IT visibility

Use dashboards & custom reports to understand inventory, allocation, licenses, & asset activity
Connect service & assets

Give every service request the right asset context

Connect IT assets with Jira & JSM so support teams can understand what a request relates to without jumping between disconnected systems
JSM integration

Connect asset information with JSM & customer service workflows

Jira work item linking

Link hardware, software, licenses, and other assets directly to Jira work items

Asset alerts

Stay informed about license expirations, renewals, & other important asset changes

AssetIT integrates with JSM for ITSM
ITSM tool with asset booking system
Manage the lifecycle

Know what you own, who has it, and what happens next

Keep IT resources organized throughout their lifecycle, from inventory & assignment to booking, maintenance, return, & disposal
Unified asset inventory

Manage hardware, software licenses, accessories, components, & consumables in one place

Full asset lifecycle

Track assets from procurement through assignment, maintenance, return, & disposal

Booking, loans & custody

Book, reserve, check out, & check in shared resources while keeping ownership & custody clear

See bigger picture

Turn asset data into clearer IT decisions

Give IT teams a clearer view of inventory, allocation, asset activity, & the information that needs attention
Custom dashboards

Personalize your view of important asset information & operational data

Flexible report builder

Build reports around the asset types, fields, and information your team needs

Import & centralize data

Bring existing asset & device information into AssetIT to maintain a more consistent inventory in Jira

AssetIT Dashboard for ITSM

ITSM app by DevSamurai

Asset management built for Jira and Jira Service Management

Ready to bring asset context into ITSM?

Try AssetIT and manage IT assets where your service teams already work

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