Tools for ITSM

IT Asset Management, Service Desk, Inventory Tracking

Optimizes IT operations and services, reduces costs, enhances efficiency, and improves security.

Unlock full potential of Jira ITSM Tool

ITSM is not just about technology; it’s about delivering services that add value to customers and align with business goals.

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Supercharged Services

Plugins provide end-to-end delivery of IT services to customers and employees.

Effective ITAM Tool for Jira

Aligned within the ITSM framework, ITAM for Jira tools make the IT ecosystem robust, reliable, and responsive.

Sharpened ITAM Lifecycle

ITSM plugins for Jira extend beyond managing service demand and delivery, solidifying the ITSM foundation with robust IT Assets.

Ensure IT Service Quality Across Business

JSM Integration: Enjoy a seamless connection between the ITAM tool and Jira Service Management (JSM) for streamlined ITSM.

Inventory Management: Effectively manage customer requests across business services.

Live Update Service: Deliver immediate notifications, especially for software license expirations or renewals, ensuring timely updates on critical data changes.

How to Manage Customer Request with Jira ITSM Tool?

All-in-One IT Asset Lifecycle Management Plugin

Detailed Data Recording: Efficiently track, organize, and restore IT asset information.

Comprehensive Booking System: Ensure resource allocation within the enterprise with a booking form, reservation hall, and loan overview.

Proactive Maintenance Platform: Streamline the upkeep and oversight of enterprise IT resources, ensuring optimal performance and lifecycle management.

Learn How Jira ITSM Tool Solves Admins Challenges

Real-time Data Analytics

Customizable Dashboard: Customize views to match specific needs for data insights.

Adaptive Report Builder: Allow for the dynamic generation of reports that can adapt to changing data, metrics, and analytical goals.

Precise Decision-Making Drive: Extract meaningful information to make informed strategic choices and enhance organizational outcomes.

What is the Report Builder?

Trusted by over 4,000 teams

ITSM Solution by DevSamurai

DevSamurai’s ITSM tools ensure the effective delivery of IT services to customers and employees across enterprises.

Enterprise IT Asset Management for Jira

An IT Asset Management (ITAM) tool for Jira, designed for organizations of all sizes to track physical (hardware) assets, software assets (licensing), and consumables.

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