AssetIT is designed for asset management across all business sizes and industries.
Hi, How can we help you?
Find asset management information and support for AssetIT. Browse our articles, FAQs, and guides to get the answers you need.
Help Center
Help Center
Share Your Feedback
Leave your thoughts and experiences on the Atlassian Marketplace to help others discover the best solutions for their needs.
Frequently Asked Questions (FAQ)
General Questions
AssetIT offers affordability for businesses of all sizes, customizable and rich features, a user-friendly interface, and a professional 24/7 support service.
Yes, in addition to the CSV Import feature, AssetIT supports data migration from other applications.
Evaluation and Pricing
For Data Center:
You can extend your app trial up to 5 times, for a total of six months. To extend your trial:
- Navigate to Manage Add-ons in the JIRA Administration.
- Find the IT Asset Management for Jira plugin.
- Delete the existing license key.
- Click the Free Trial button to generate a new trial license for 30 days.
For Cloud:
Extending trial licenses in the Cloud edition can be challenging due to Atlassian’s policies. However, we offer free usage for up to 10 users. If you need an Asset Management for Jira trial license for the Cloud edition, create a ticket through our Support Desk, and our team will assist you.
No, AssetIT is compatible with standard Jira plans and can be integrated with any Jira product. The platform does not require a Jira Premium plan to access its features. Instead, AssetIT’s pricing and access to features are determined by user tiers. This means that even with a standard Jira plan, you can access all the features of AssetIT, providing a flexible and cost-effective solution for asset management regardless of your Jira subscription level.